Support & FAQs
Answers to the questions travelers ask most
Do I need a visa to visit Vietnam?
Many nationalities can enter Vietnam visa-free for a limited period, and most others can apply online for an e-visa before departure. Requirements change often, so check the official e-visa portal or your nearest Vietnamese embassy for your nationality before booking flights.
When is the best time to visit?
Vietnam spans three regions with different climates. Generally December to April is the driest period across much of the country: the north is pleasant from October to April, the centre from February to May, and the south from December to April. Check the regional forecast for your travel window.
What currency do you accept?
The Vietnamese đồng (VND) is the local currency. Cash is handy for markets, street food and small shops; cards are widely accepted at hotels, restaurants and stores in major cities. ATMs are common in cities and tourist areas.
How do I get around?
Short domestic flights connect distant cities quickly, trains run along the coast, and long-distance buses are budget-friendly. In cities you can use taxis, ride-hailing apps and public buses. For shorter hops, motorbike rentals and walking work well.
Is Vietnam safe for travelers?
Vietnam is generally safe for visitors, with low violent crime. Take normal precautions against pickpocketing in crowded places, be careful crossing busy streets, and keep an eye on your belongings. Travel insurance is recommended.
Will my phone work there?
Local SIM cards and eSIMs with data are affordable and widely available at airports and convenience stores. Wi-Fi is common in hotels, cafes and restaurants. Buy from official carriers and keep your passport handy for SIM registration.
What power plugs are used?
Vietnam runs on 220V, 50Hz power. Sockets commonly accept two flat pins (type A) or two round pins (type C) — bring a universal adapter if your plugs differ.
Will I be able to communicate?
Vietnamese is the official language. English is widely spoken in tourist areas, hotels and larger cities; elsewhere a few basic phrases and a translation app go a long way. Signs at popular destinations often include English.